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Shipping Policy

FREE Shipping on orders $75 and over!

Shipping Policy

In most cases, we offer next business day shipping when you order by 5pm, Monday through Friday. Orders placed after 5pm on Friday, Saturday or Sunday will be shipped the following Monday. Special order items may take a little longer for shipping but are generally shipped within 2-10 business days. Please be aware that items on the same order may be shipped separately and on different dates. Refer to your order confirmation for more details.

On international orders, a contact person must be available to accept the shipment between the hours of 9am - 5pm. This contact person must be available to sign and confirm the items they have ordered as part of the shipment.

We do deliver to P.O. Boxes.

Shipping is free on orders over $75 excluding GST and PST, coupons or price matches within Canada. The order is shipped pending credit approval and product availability. Orders under $75 are charged a $15 flat rate shipping fee within Canada only.

Orders placed outside of the local trading areas may take 3-5 business days. Orders outside Canada may take longer depending on destination and will have a separate shipping charge based on the weight and shipping distance of the order. Furniture orders may not be available for shipping in all areas. International rates will be determined on package size and weight. Customer will be notified of total charge of shipment and order must be prepaid before shipping.

In the event of a holiday, shipping may be delayed. We observe many Federal and Provincial holidays across Canada. If you are in an area that is observing a holiday and are unsure of your shipping date, please contact us.

You may contact us by e-mail at anytime or call us at 1-705-752-4211 from 9am to 10pm EST Monday through Friday, Saturday and Sunday 9am to 6:00pm. A customer service representative will be happy to assist you.

Some items cannot be shipped using air due to size, weight, hazardous materials and delivery address. These items will only be available through Standard Ground Shipping.

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